E-OPES was formed in early 2006 as a strategic venture to capitalize on the massive opportunities available within the BPO industry. The management of E-OPES is considered a pioneer of the international call center and Business Process Outsourcing (BPO) industry and has more than ten years experience of establishing contact centers and business processing centers in many countries. 

We realize that most call centers, based in developing countries, do not have the resources or the infrastructure to guarantee a steady workflow for their clients. E-OPES however, has developed a business model to ensure that both quality and consistency can be maintained. The Company offers a turn key setup for the clients including but not limited to, client specific training, ongoing consulting and access to the Resource & Support Center in Lahore.

E-OPES staff works closely with its clients to accomplish tasks accurately and efficiently. The Company uses the latest dialing software applications and secure web based Customer Management System to ensure reliability, efficiency and security. We have a very sensitive approach towards safety, security and confidentiality of the information of our clients and thus all our communication is encrypted for maximum security. E-OPES maintains a PGP encrypted sound recording system to make sure calls are monitored for quality assurance and accuracy.

Furthermore, E-OPES engages in high-end international call center training and consulting.  It offers everything from turn-key solutions to ongoing management. Additional corporate ventures include export activities and other investments. E-OPES prides itself on providing quick to market solutions and rapid return-on-investment.

Our facilities are equipped with latest call center technologies like CTI, Soft Phone, and Predictive dialer software, ACD, IVR and Fax on Demand, Voice logging and call blending. It is now your one stop facility for all your needs.